Privacy Policy

Our Commitment To Privacy

Our Commitment to Privacy
Welcome to The Gym LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.thegymms.com ("Website") or use our services.

If you have questions about this Privacy Policy, please contact us at info@thegymms.com

1. Information We Collect

We collect different types of information to provide our services and improve your experience.

a. Personal Information
We may collect the following personal information:

Contact Details: Name, address, phone number, email address, and billing information.
Gym Usage: Membership details and usage data for capacity tracking and internal research.
Minor Information: Name, age, and parent/guardian contact details to validate memberships (in compliance with COPPA).

b. Automatic Data Collection
When you visit our Website, we may collect certain data automatically, including:

Log and Geolocation Data: IP address, browser type, pages viewed, device location, and search terms.
Cookies: Small files on your device that help us personalize your experience and analyze Website usage. You can disable cookies via your browser settings, but some site features may not function properly.
Other Technologies: We use clear GIFs (web beacons) and tracking tools like Google Analytics to analyze user activity. This data is anonymized and not used to identify you personally.

For more information on cookies and how to opt-out of Google Analytics tracking, visit Google’s Privacy Policy.

2. How We Use Your Information

We use your information to:

Provide and manage your gym membership.
Communicate with you about services, updates, and promotions.
Track and analyze gym usage for capacity and research purposes.
Ensure Website functionality and improve your user experience.
Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share your data as follows:

Third-Party Service Providers: Trusted vendors who help with services like hosting, database management, and marketing. These providers are bound by confidentiality agreements.
Legal Compliance: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, sale, or reorganization, your data may be transferred. You will be notified if this occurs.
Third-Party Partners: Some services on our Website may require registration with third-party partners. You will be informed of this at the time of registration.

4. Privacy for Minors

We comply with the Children’s Online Privacy Protection Act (COPPA). We collect only the necessary information to register minors, such as name, age, and parent/guardian contact details.

Parental Consent: We require verifiable consent from a parent/guardian before activating a minor’s membership.
Data Removal: Parents/guardians can request deletion of a child’s information by emailing us at info@thegymms.com

5. Video Surveillance

For the safety of our members and staff, The Gym LLC uses video surveillance systems (VSS) in specific areas:

Cameras are placed where privacy is minimized (e.g., entryways, common areas). Cameras are not placed in locker rooms or private areas.
The kids' room is monitored at all times for security purposes and may be displayed on internal monitors for parental viewing.
Surveillance footage is typically retained for 30 days unless an incident requires extended retention. Footage is securely stored and destroyed once it is no longer needed.

6. Your Rights

You have the following rights regarding your personal data:

Access and Correction: You may request access to or corrections of your personal information.
Deletion: You may request deletion of your personal data.
Unsubscribe: You can opt out of marketing emails by following the instructions provided in those communications.

To exercise any of these rights, please email us at info@thegymms.com

7. Data Security

We take your privacy seriously and implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Social Media Guidelines

We welcome engagement on our social media channels but require adherence to the following guidelines:

Respect Privacy: Do not share personal or identifiable information about others without consent.
Be Respectful: Posts containing disrespectful, abusive, or inappropriate content will be removed.
No Spam: Irrelevant or promotional posts will be deleted.
Copyright: Share content only if you have the right to do so.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here, along with the "Last Updated" date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our Website.